Professional Services
Expert guidance to help you innovate and get to market faster
Extended Architectural Services provides a dedicated expert PubNub Solutions Architect to support delivery of your realtime projects. They’ll provide expert guidance on architecture, testing, and rollout, as they attend your project-related product, marketing, and engineering meetings.
In addition to consulting services, you also get Platinum Pre-Sales Technical Support, with a two-hour guaranteed response time, 24 hours a day, 7 days a week.
What You Get
Best Practices
Insights into similar, successful realtime implementations to avoid common pitfalls, accelerate development, and reduce time to market.
Design Patterns
Extensive reviews of channel topology and integrations into existing systems to help ensure scalability, efficiency and cost.
On-demand Support
Two hour, 24/7 response time by dedicated support personnel to address service related issues encountered during development.
Support Escalation Liaison
Your dedicated PubNub Solutions Architect will monitor all support tickets, and facilitate quicker issue resolution.
SDK Implementation Guidance
Expert advice on integrating PubNub SDKs with your codebase to ensure effective error and message handling.